We build innovative web portals and intranet systems designed to meet your brand objectives.
If you’re in need of a custom-built web based portal or internal intranet to improve the way employees, customers, related companies or suppliers interact with your brand, then we have extensive experience in how to build and structure these.
Looking for a specific solution?
Whether it’s a management hub or a portal designed for customers or employees, we work closely together with you to prioritise your objectives and create features tailored to your needs.
Our portal solutions don't stop with our web team. Account managers are actively involved in learning about the brand to further understand how an optimal solution can be delivered. With each project, we develop a tailored end-to-end solution with aftercare support should it be required.
Stuart Jordan, Managing Director
As Quilter Financial Planning continues to grow their network of financial planners, it was important that they hosted a central hub to support the network. After further developing their branded web portal, over 3,300 customers are now offered a personalised support experience.
Andy Pavey, Account Director Read the full Case Study
Fit for purpose
Creating a bespoke web portal isn’t always easy. There’s a significant amount of issues and potential hurdles to consider.
With our tailored platforms, your web portal will offer support for your intended users in a way that makes sense to them and works for your business. Our team of experts meticulously craft everything from information management hubs to vendor portals, all with personalised access and all fully integrated with your brand.
The Quilter Financial Planning web portal has been designed to extend user support offline. With account managers proactively working with our print planning specialists, Quilter Financial Planning customers are able to order physical marketing materials - with 14,000 boxes of literature being shipped in the first 12 months of activity.
Cher Taylor, Account Manager Read the full Case Study
Quilter Financial Planning is a mortgage network providing their brokers with support materials from the latest marketing literature in digital format to full end-to-end printed materials. Fully editable by the client's in-house team, the new portal is a seamless medium for accessing the latest marketing materials and placing print orders for the collateral.
Stuart Jordan, Managing Director
Our fine-tuned process for maximum results
We always approach portal and intranet projects in a structured and transparent manner.
The steps below outline our general approach for these type of projects:
Before a web portal or intranet build can commence, we first create a timeline development, with agreed milestones and processes. From that, we start our extensive research stage, designed to review analytics, content and user experience. It's from these results, we then move into information architecture and wireframe development.
Building on information gained at the discovery stage, we will develop the look and feel of your bespoke portal. This includes desktop and mobile mock-ups which are then finalised before the development stage begins. As with all our projects, we’ll involve you fully throughout the process, so that progress is transparent and guided by you where needed.
Once technical build plans are signed off and creative direction is agreed, the development phase of the project can begin. At this stage there's the option of including payment gateways, visitor forums, secure user group areas, or any other bespoke functionality. The development stage also includes any integrations and is where additional site content is added.
Test & Deploy
With portals and intranets, our focus at this stage is on allowing for internal testing, as well as extended users testing if needed. We will normally have options for automated user imports if the data is available to reduce the time needed for registration of new users.
In order to ensure the success of your portal or intranet, we will assist as needed in all areas. In particular, our print management and branding teams may be needed to help organise the assets on your site and ensure consistent availability for users.
Secure hosting and expert support
What happens after the site is launched?
As part of our managed hosting service, we offer an on-going CMS support and take care of the site’s security updates and patches installations. Your team can benefit from our in-house experts who are on hand to assist you with any web queries.
Our reliable EU-based web hosting infrastructure has 24/7 uptime monitoring and offers a regular offsite backup service in addition, giving you peace of mind.
Please note: our hosting and support service is available only to bespoke websites built by us.