Services
UX Package – Digital Health Check
Magnify the reach of your website with our UX health check services
Discover hidden issues limiting your website’s effectiveness and receive actionable recommendations to boost conversions, reduce bounce rates, and improve customer satisfaction. Our comprehensive digital health check identifies quick wins and strategic improvements that deliver measurable business results.
Why do visitors not engage with your website?
Many businesses invest significantly in website development, yet struggle with disappointing conversion rates, high bounce rates, and poor user engagement. Traditional website reviews focus on surface aesthetics rather than user behaviour; they miss critical issues that impact users. Marketing teams often lack the expertise to identify why visitors leave without converting or why campaigns underperform despite quality traffic.
Our Digital Health Check package provides expert analysis of your website’s user experience, identifying specific barriers to conversion and opportunities for improvement. This service delivers immediate actionable insights without requiring substantial time investment or technical knowledge from your team.
Unlock growth by understanding the issues
Our Digital Health Checks transform website uncertainty into clear action plans, enabling you to make informed decisions about digital investments. You will receive prioritised recommendations that maximise return on improvement efforts, ensuring budgets focus on changes delivering the greatest impact. Our work here identifies refinements that can be implemented immediately alongside strategic recommendations for longer-term success.
This package particularly benefits businesses preparing for marketing campaigns, seasonal promotions, or strategic direction changes. The analysis prevents costly mistakes by identifying potential issues before major investments whilst providing confidence that current digital assets support business objectives effectively.
What’s included, and what do I get out of it?
This comprehensive package includes discovery workshops to understand business context and objectives, interface design reviews examining usability and conversion optimisation, and content quality testing ensuring messaging resonates with target audiences. Each component addresses different aspects of user experience whilst maintaining focus on business outcomes rather than technical processes.
Deliverables include a detailed project direction summary highlighting priorities and strategic recommendations, comprehensive site design analysis with specific improvement recommendations, and content quality assessment with supporting enhancement strategies. We will present all of our findings and recommendations in business-friendly language, enabling immediate action without requiring UX expertise for implementation planning.
Unlock your site’s full potential
Ready to unlock your website’s potential? Contact our UX experts today to schedule your Digital Health Check and receive a comprehensive analysis that transforms visitor experience and drives business growth.
Specialised UX services to answer your challenges
We have a range of UX packages and services ready to take your website to the next level.
What issue are you looking to solve?
- I need to redesign an outdated website
- I need an annual website check-up
- I need to understand my customers better
- My landing pages don’t engage or convert
- I’m entering a new market or expanding my product range
- Visitors leave my website and don’t convert
- I need to improve my website without a full rebuild
- I’m concerned about excluding users with disabilities
Suggested Package: “Get started right” package
Evidence-based roadmaps for new products/websites to give priority to budget allocation.
Avoid costly mistakes and get off on the right foot with comprehensive UX planning that uncovers hidden requirements, identifies competitive opportunities, and creates clear roadmaps for future development success.
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Suggested Package: “Digital health check” package
Perfect for budget-conscious teams preparing campaigns or strategic shifts.
Discover hidden issues limiting your website’s effectiveness and receive actionable recommendations to boost conversions, reduce bounce rates, and improve customer satisfaction. Our comprehensive digital health check identifies quick wins and strategic improvements that deliver measurable business results.
More information…
Suggested Package: “Digital health check” package
Uncover what really drives and motivates your audience decisions.
Transform your understanding of customer needs and behaviour through professional user research that reveals their motivations, preferences, and decision-making processes to optimise your website and conversions.
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Suggested Package: “Know your customers” package
Uncover what really drives and motivates your audience decisions.
Unlock your understanding of customer needs and behaviour through professional user research that reveals their motivations, preferences, and decision-making processes to optimise your website and conversions.
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Suggested Package: “What’s not working” package
Diagnose why users leave your site or don’t engage and convert.
Identify why visitors leave your website without converting, or struggle to use certain functionality or find information. You’ll receive specific recommendations to improve user experience, reduce bounce rates, and increase engagement and conversions through proven UX processes and consultation.
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Suggested Package: “Digital roadmap” package
Cost-effective direction for existing sites without rebuilding.
Transform outdated websites into powerful tools that support your organisation. Maximise budget efficiency whilst ensuring sustainable growth and improved user experience.
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Suggested Package: “Inclusive and accessible” package
Meet legal and ethical standards, whilst expanding your reach.
Protect your business from potential legal risks and liability, whilst expanding customer reach through comprehensive accessibility evaluation that ensures your website works effectively for all users regardless of the physical challenges they face.
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Our clients love what we do!
Throughout the entire project, Jask were incredibly collaborative and flexible, they felt like an extended part of our team. With their creativity and support we're proud of the reinvigorated brand and website which more clearly represents our innovative and user-friendly software.
Jask took something that could have easily been overlooked and transformed it into a compelling, attention-grabbing campaign. From striking video content to creative box livery and engaging assets, they helped breathe life into a product that many might have considered dull. Their ability to capture our brand personality while elevating the appeal of the product was genuinely impressive. The team was easy to work with, full of fresh ideas, and delivered beyond expectations. I'd happily collaborate with them again.
We worked with Jask and, through multiple workshop sessions, they were able to fully understand our vision, helping us create a premium identity that still feels authentically Wise. The refined typography, Pulse device and elevated colour palette have given us a distinct edge in the market. The whole process was collaborative and Jask has been more than happy to make tweaks and adjustments along the way to ensure everything feels just right.