Avoid costly mistakes and get off on the right foot with comprehensive UX planning that uncovers hidden requirements, identifies competitive opportunities, and creates clear roadmaps for future development success.
Define direction to avoid costly mistakes before they happen
Launching new products or redesigning websites without proper UX foundations can lead to missed opportunities, competitive disadvantages and wasted budget. Many businesses just rely on competitor analysis or internal assumptions rather than evidence-based user research and analysis, resulting in products that can fail to meet the needs of their users effectively.
This package eliminates guesswork by providing structured discovery processes that reveal true user needs and market opportunities. This comprehensive approach prevents costly direction changes, whilst building confidence in strategic decisions through evidence-based insights and competitive analysis.
Launch with confidence
This package uncovers hidden requirements early in development processes, preventing expensive revisions and ensuring projects stay on budget and timeline. Rather than copying competitors blindly, you’ll gain insights into competitive gaps and opportunities for differentiation. The service provides clear vision and roadmap development, enabling teams to work efficiently towards well-defined objectives.
Stakeholder alignment improves significantly through structured workshops and interviews that capture diverse perspectives whilst building consensus around project direction. The resulting clarity reduces internal conflicts and ensures development efforts focus on features delivering greatest user and business value.
What’s included, and what do I get out of it?
This combination of UX services includes discovery workshops facilitating stakeholder alignment, comprehensive stakeholder interviews capturing diverse perspectives, industry benchmarking revealing competitive landscape insights, wireframe development showing optimal content structure, and user story creation defining functional requirements.
The deliverables document project direction summaries with team priorities and strategic recommendations, competitive analysis reports highlighting opportunities and threats, page layouts demonstrating content hierarchy and sizing for design development, and comprehensive user stories supporting key functionality implementation.
Kick off your project with confidence
Start your project with confidence. Contact our UX experts to discuss your requirements and secure expert UX consultation for successful market entry and website relaunches.
Specialised UX services to answer your challenges
We have a range of UX packages and services ready to take your website to the next level.
What issue are you looking to solve?
- I need to redesign an outdated website
- I need an annual website check-up
- I need to understand my customers better
- My landing pages don’t engage or convert
- I’m entering a new market or expanding my product range
- Visitors leave my website and don’t convert
- I need to improve my website without a full rebuild
- I’m concerned about excluding users with disabilities
Suggested Package: “Get started right” package
Evidence-based roadmaps for new products/websites to give priority to budget allocation.
Avoid costly mistakes and get off on the right foot with comprehensive UX planning that uncovers hidden requirements, identifies competitive opportunities, and creates clear roadmaps for future development success.
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Suggested Package: “Digital health check” package
Perfect for budget-conscious teams preparing campaigns or strategic shifts.
Discover hidden issues limiting your website’s effectiveness and receive actionable recommendations to boost conversions, reduce bounce rates, and improve customer satisfaction. Our comprehensive digital health check identifies quick wins and strategic improvements that deliver measurable business results.
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Suggested Package: “Digital health check” package
Uncover what really drives and motivates your audience decisions.
Transform your understanding of customer needs and behaviour through professional user research that reveals their motivations, preferences, and decision-making processes to optimise your website and conversions.
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Suggested Package: “Know your customers” package
Uncover what really drives and motivates your audience decisions.
Unlock your understanding of customer needs and behaviour through professional user research that reveals their motivations, preferences, and decision-making processes to optimise your website and conversions.
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Suggested Package: “What’s not working” package
Diagnose why users leave your site or don’t engage and convert.
Identify why visitors leave your website without converting, or struggle to use certain functionality or find information. You’ll receive specific recommendations to improve user experience, reduce bounce rates, and increase engagement and conversions through proven UX processes and consultation.
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Suggested Package: “Digital roadmap” package
Cost-effective direction for existing sites without rebuilding.
Transform outdated websites into powerful tools that support your organisation. Maximise budget efficiency whilst ensuring sustainable growth and improved user experience.
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Suggested Package: “Inclusive and accessible” package
Meet legal and ethical standards, whilst expanding your reach.
Protect your business from potential legal risks and liability, whilst expanding customer reach through comprehensive accessibility evaluation that ensures your website works effectively for all users regardless of the physical challenges they face.
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Let's create together
We push creative boundaries and get the work done with a no-fuss attitude.
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Our clients love what we do!
Throughout the entire project, Jask were incredibly collaborative and flexible, they felt like an extended part of our team. With their creativity and support we're proud of the reinvigorated brand and website which more clearly represents our innovative and user-friendly software.
Jask took something that could have easily been overlooked and transformed it into a compelling, attention-grabbing campaign. From striking video content to creative box livery and engaging assets, they helped breathe life into a product that many might have considered dull. Their ability to capture our brand personality while elevating the appeal of the product was genuinely impressive. The team was easy to work with, full of fresh ideas, and delivered beyond expectations. I'd happily collaborate with them again.
We worked with Jask and, through multiple workshop sessions, they were able to fully understand our vision, helping us create a premium identity that still feels authentically Wise. The refined typography, Pulse device and elevated colour palette have given us a distinct edge in the market. The whole process was collaborative and Jask has been more than happy to make tweaks and adjustments along the way to ensure everything feels just right.